As contact centers increase in complexity, goals are at greater risk. Especially when operating at the status quo. Innovative leaders at large global brands are taking action, turning to the only solution that meets their challenge - Contact Center RPA.
Join fellow innovators at a Forefront event to learn what Contact Center RPA can mean for your business.
Join fellow innovators at a Forefront event to learn what real-time automation can mean for your business.
Key topics will include how companies:
Save tens of millions a year with real-time automation
Receive rapid payback and increasing value over time by using a proven Blueprint for Success
Strategically align with IT to integrate the real-time platform with ACD and WFM systems, with minimal IT resources
Meet a variety of cost savings and employee engagement goals with proven automated use cases
Turn WFM into an advocate and strategic partner within the business
“Forefront is unique in its focus on workforce management innovation. The one-day collaborative format made it a unique and beneficial experience.”
- Adam Schmitt, Macy’s
“Forefront is a great opportunity to learn first-hand how contact centers are thinking differently to get things done through automation.”
- Harper Flores, UnitedHealthcare
“Forefront is a one of a kind community for contact center leaders. It’s a great forum for the growing automation movement and sharing best practices.”