Leading your center to a bright future requires a bold vision and a new form of operating. To achieve this, you need insight, clarity and confidence -- and that's precisely what you'll gain from the Forefront community.
It’s time to take control of your frontline and rewrite the rules using Advanced Intraday Automation. It's powering the efficiency, employee engagement, and omni-channel service delivery initiatives of a growing list of visionary centers.
Join us at an upcoming Forefront event to discover how your peers are using automation to reduce costs and improve the agent and customer experience. Learn first-hand how they're doing it, be inspired by their visions, and network the day away.
View automation as central
to future plans
Leaders learned about
the possibilities for their centers and careers
sales and service centers
View automation as central to future plans
Results in significantcost reduction
Leaders learned about the possibilities for their centers and careers
Power next-generation sales and